Book consults and intake calls with care.
AlwaysRespond answers every call in your company's name and books it on the calendar you already use, while the caller is on the line.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “I'd like to start seeing a therapist.”
Built for therapists & counselors.
- Knows your workFrom intake session to couples session, callers get answers from your own services, hours and prices.
- Knows your regularsYour AI receptionist recognizes a returning caller and what they booked last time.
- Never off the clockYour AI receptionist answers nights, weekends and holidays in your business's name.
Questions from therapists & counselors.
Will the receptionist sound like a robot to my clients?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Is client info handled privately?
No call audio is ever stored, and transcripts are access-controlled per account and encrypted at rest by our database provider. We never sell, rent, or share your clients' data for advertising or analytics. AlwaysRespond is not HIPAA certified, and we do not sign Business Associate Agreements (BAAs).
What happens to calls at night and on weekends?
Your AI receptionist answers every one, at any hour, and books the caller into your next open time. If someone needs something the receptionist can't do, your receptionist takes their name, number and what they need and sends it to you straight away, so you can call them back.
How does the receptionist handle crisis calls?
Your AI receptionist can be configured to triage crisis callers to the 988 Suicide and Crisis Lifeline or your local crisis protocol.
Can the receptionist answer insurance questions?
Yes. You tell the AI receptionist which insurance you accept and your private pay rates, and the receptionist answers accurately.
Does the receptionist book intakes?
Yes. Your AI receptionist books the intake session into your calendar, and you get the client's details in the call summary.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for therapists & counselors.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- Scheduling and bookingBooks the job on your real calendar during the call.Shows only the times you are freeSame calendar as your phone lineBookings from your site or Google listing
- Customer experienceSends confirmations and pay links by email, and by text once texting is on for your number.Confirmations by emailA link to see, move or cancel their appointmentReview requests after the job