Answer every security call with speed and trust.
AlwaysRespond answers every call in your company's name, asks your questions and books the job on the calendar you already use.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “I want cameras around my house.”
Built for security systems.
- Knows your workFrom camera install to alarm monitoring setup, callers get answers from your own services, hours and prices.
- Knows your regularsYour AI receptionist recognizes a returning caller and what they booked last time.
- Gets you paidThe invoice for four-camera install goes out by email, and the customer pays by card through Stripe.
Questions from security systems.
Will the receptionist sound like a robot to my clients?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Can the receptionist handle alarm trouble calls?
Yes. Your AI receptionist walks through common troubleshooting from your playbook and escalates technical issues to your on-call technician.
What happens to calls at night and on weekends?
Your AI receptionist answers every one, at any hour, and books the caller into your next open time. If someone needs something the receptionist can't do, your receptionist takes their name, number and what they need and sends it to you straight away, so you can call them back.
Does the receptionist book new installs?
Yes. Your AI receptionist captures property size, desired features, and monitoring preference, then books a consultation with your sales manager.
Can the receptionist handle monitoring contract questions?
Yes. You configure contract terms and pricing. Your AI receptionist answers questions accurately and routes billing disputes to your team.
Will AlwaysRespond integrate with my dispatch software?
AlwaysRespond works with Google Calendar and can send each call, booking and new lead to your dispatch software through Zapier or a webhook, if that software connects to Zapier.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for security systems.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- Scheduling and bookingBooks the job on your real calendar during the call.Shows only the times you are freeSame calendar as your phone lineBookings from your site or Google listing
- Customer experienceSends confirmations and pay links by email, and by text once texting is on for your number.Confirmations by emailA link to see, move or cancel their appointmentReview requests after the job