For Physical Therapy
Never Miss a Patient Referral Again
AlwaysRespond answers physical therapy calls 24/7, captures referral and insurance details, and books evaluations so your clinic stays booked and referrals never slip.
Hear it on a real call.
Listen in on a real physical therapy call
This is what a customer hears.
Incoming call
Physical Therapy · New caller
Tap Listen to hear the call
A real-world physical therapy customer interaction
24/7 answering for referrals and new patient intake
Captures referring physician, diagnosis, and insurance info
Books initial evaluations based on therapist availability
Questions
Can it handle insurance verification questions?
Yes. The AI captures the insurance provider, policy number, and referral source, then routes verification to your billing team before the first visit.
Does it capture physician referrals?
Absolutely. The AI asks for the referring physician, diagnosis code if available, and prescribed treatment, so you arrive with complete context.
Can it book with specific therapists?
Yes. Patients can request a specific therapist, and the AI checks availability and books the evaluation accordingly.