Answer every repair call while you're at the bench.
AlwaysRespond answers every call in your company's name and books it on the calendar you already use, while the caller is on the line.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “I cracked my iPhone screen.”
Built for phone repair shops.
- Knows your workFrom screen replacement to battery swap, callers get answers from your own services, hours and prices.
- Knows your regularsYour AI receptionist recognizes a returning caller and what they booked last time.
- Never off the clockYour AI receptionist answers nights, weekends and holidays in your business's name.
Questions from phone repair shops.
Will the receptionist sound like a robot to my clients?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Can the receptionist quote repair prices?
Yes. You configure prices by device and repair type. Your AI receptionist quotes iPhone 15 screen, Samsung battery, and other common repairs accurately.
What happens to calls at night and on weekends?
Your AI receptionist answers every one, at any hour, and books the caller into your next open time. If someone needs something the receptionist can't do, your receptionist takes their name, number and what they need and sends it to you straight away, so you can call them back.
Does the receptionist check parts availability?
Your AI receptionist answers from the parts list you keep in your dashboard and takes the caller's model, so you can confirm stock when you call back. The receptionist does not reserve parts.
Can the receptionist book walk-in appointments?
Yes. Your AI receptionist books appointment slots and captures the device model and issue so your tech can prep before the customer arrives.
Will AlwaysRespond integrate with my POS?
AlwaysRespond works with Google Calendar and can send each call, booking and new lead to your repair shop software through Zapier or a webhook, if that software connects to Zapier.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for phone repair shops.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- Scheduling and bookingBooks the job on your real calendar during the call.Shows only the times you are freeSame calendar as your phone lineBookings from your site or Google listing
- Customer experienceSends confirmations and pay links by email, and by text once texting is on for your number.Confirmations by emailA link to see, move or cancel their appointmentReview requests after the job