Keep every fleet customer on the road.
AlwaysRespond answers every call in your company's name and books it on the calendar you already use, while the caller is on the line.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “Three of our vans are due for service.”
Built for fleet services.
- Knows your workFrom fleet service to DOT inspection, callers get answers from your own services, hours and prices.
- Sends the right techAlwaysRoute gives the job to the tech with the skills for it who is on shift and closest.
- Never off the clockYour AI receptionist answers nights, weekends and holidays in your business's name.
Questions from fleet services.
Will the receptionist sound like a robot to my clients?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Can the receptionist recognize fleet accounts?
Yes. You configure your fleet customer list, and the AI receptionist recognizes them by phone number or account name, then routes them to your fleet service coordinator.
How does the receptionist handle downed-vehicle emergencies?
Your AI receptionist captures vehicle location, VIN, and symptoms, then sends you the full details straight away.
What happens on a call the receptionist can't handle?
Your AI receptionist never guesses. The receptionist takes a message with the caller's name, number and what they need, and sends it to you straight away. If you turn on transfers, your receptionist can ring your phone and put the caller through, and if you don't pick up, the message is taken instead.
Can the receptionist schedule recurring PM?
Yes. Your AI receptionist books initial PM appointments and captures fleet-wide schedule preferences, which your coordinator finalizes from the dashboard.
Will AlwaysRespond work with our fleet management system?
AlwaysRespond works with Google Calendar and can send each call, booking and new lead to your fleet management software through Zapier or a webhook, if that software connects to Zapier.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for fleet services.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- Scheduling and bookingBooks the job on your real calendar during the call.Shows only the times you are freeSame calendar as your phone lineBookings from your site or Google listing
- Customer experienceSends confirmations and pay links by email, and by text once texting is on for your number.Confirmations by emailA link to see, move or cancel their appointmentReview requests after the job