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For cafes & coffee shops

Answer every cafe call without leaving the espresso bar.

AlwaysRespond answers every call in your company's name and books it on the calendar you already use, while the caller is on the line.

1 month free. No setup fee. Cancel any time.

What every call turns into.

A call comes in: “Can we book your back room for a book club?”

Asks the right questionsYour AI receptionist asks, “Which day, and how many people?” and takes the details.
Takes the bookingYour AI receptionist books the back room into an open slot on your calendar, like Tuesday at 6:00 PM.
Sends you the detailsA notification on your phone, and the booking in your app with their notes. Catering and event invoices go out by email from the same booking.

Built for cafes & coffee shops.

  • Knows your workFrom back room to catering order, callers get answers from your own services, hours and prices.
  • Answers the usual questionsHours, parking and the menu, from the answers you wrote.
  • Never off the clockYour AI receptionist answers nights, weekends and holidays in your business's name.

Questions from cafes & coffee shops.

Will the receptionist sound like a robot to my guests?

No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh, congratulations, that's a big one!"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.

Can the receptionist take large catering orders?

Yes. Your AI receptionist captures order size, pickup or delivery time, payment preference, and contact info, and sends the full order to you.

What about calls when we're closed or slammed?

Your AI receptionist answers every call, at any hour and in the middle of a rush. The receptionist books into the times you have open and answers questions about your hours and what you offer from the details you've provided. Anything else, the receptionist takes a message and sends it to you straight away.

Does the receptionist handle meeting space bookings?

Yes. If you rent out a back room or patio for meetings, the AI receptionist checks availability and holds the booking.

What about seasonal hour changes?

Update your hours anytime from the dashboard. Your AI receptionist always quotes current hours to callers.

Can the AI receptionist transfer urgent calls to us?

Yes. If a caller asks for a manager or has an urgent issue, the AI receptionist puts the call through to you, or takes a message and sends it to you straight away.

What does AlwaysRespond cost next to a receptionist or an answering service?

Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.

Start answering every call today.

1 month free. No setup fee. Cancel any time.