Answer every service call while you're under the hood.
AlwaysRespond answers every call in your company's name and books it on the calendar you already use, while the caller is on the line.
1 month free. We read your site, and setup takes about 10 minutes.
What every call turns into.
A call comes in: “My brakes are grinding when I stop.”
Built for auto repair shops.
- Knows your workFrom brake inspection to oil change, callers get answers from your own services, hours and prices.
- Knows your regularsYour AI receptionist recognizes a returning caller and what they booked last time.
- Never off the clockYour AI receptionist answers nights, weekends and holidays in your business's name.
Questions from auto repair shop owners.
Will the receptionist sound like a robot to my clients?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Does the receptionist capture vehicle information?
Yes. Your AI receptionist asks for year, make, model, mileage, and the issue the customer is experiencing. You get a complete lead before the car even arrives.
Can the receptionist handle after-hours breakdown calls?
Yes. Your AI receptionist answers 24/7, triages urgent breakdowns, and sends you an immediate alert. The receptionist can also provide your towing partner's info if configured.
What happens on a call the receptionist can't handle?
Your AI receptionist never guesses. The receptionist takes a message with the caller's name, number and what they need, and sends it to you straight away. If you turn on transfers, your receptionist can ring your phone and put the caller through, and if you don't pick up, the message is taken instead.
Does AlwaysRespond work for both scheduled and drop-in appointments?
Yes. Your AI receptionist books scheduled service appointments and tells drop-in callers the wait time you've set in your dashboard.
Can the receptionist handle multiple service types?
Yes. For oil changes, brake jobs, diagnostics, tire rotations and more, the AI receptionist asks the right questions for each service and captures what your techs need to know.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for auto repair shops.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- Scheduling and bookingBooks the job on your real calendar during the call.Shows only the times you are freeSame calendar as your phone lineBookings from your site or Google listing
- Customer experienceSends confirmations and pay links by email, and by text once texting is on for your number.Confirmations by emailA link to see, move or cancel their appointmentReview requests after the job