Answer every cracked windshield call, wherever you are.
AlwaysRespond answers every call in your company's name and books it on the calendar you already use, while the caller is on the line.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “A rock cracked my windshield on the highway.”
Built for auto glass repair.
- Knows your workFrom windshield replacement to chip repair, callers get answers from your own services, hours and prices.
- Sends the right techAlwaysRoute gives the job to the tech with the skills for it who is on shift and closest.
- Never off the clockYour AI receptionist answers nights, weekends and holidays in your business's name.
Questions about auto glass repair.
Will the receptionist sound like a robot to my clients?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Does the receptionist handle insurance glass claims?
Yes. Your AI receptionist asks for the insurance provider, policy, and whether glass coverage is in effect, then captures everything your tech needs to process the claim.
What happens to calls at night and on weekends?
Your AI receptionist answers every one, at any hour, and books the caller into your next open time. If someone needs something the receptionist can't do, your receptionist takes their name, number and what they need and sends it to you straight away, so you can call them back.
Can the receptionist book mobile appointments?
Yes. Your AI receptionist books on-site appointments from your calendar and takes the address, so your tech knows where to go.
Does the receptionist qualify chip vs. full replacement?
Yes. Your AI receptionist asks about crack length, chip location, and whether the damage is in the driver's line of sight, then recommends repair or replacement.
Will AlwaysRespond work with my scheduling software?
AlwaysRespond works with Google Calendar and can send each call, booking and new lead to your scheduling software through Zapier or a webhook, if that software connects to Zapier.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for auto glass repair.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- Scheduling and bookingBooks the job on your real calendar during the call.Shows only the times you are freeSame calendar as your phone lineBookings from your site or Google listing
- Customer experienceSends confirmations and pay links by email, and by text once texting is on for your number.Confirmations by emailA link to see, move or cancel their appointmentReview requests after the job