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How to manage your notification settings

Control which texts and emails you receive from AlwaysRespond.

2 min read
  1. Go to Settings → Notifications

    This is where you control every alert AlwaysRespond sends you.

  2. New call notifications

    Toggle on/off the SMS you get after every AI call. You can also choose whether to get the full transcript or just a summary.

  3. New booking alerts

    Get a text whenever the AI books an appointment. Includes customer name, service, and scheduled time.

  4. Emergency escalations

    These are always on, you can't turn off emergency alerts. But you can change which number they go to under Settings → AI Receptionist → Escalation.

  5. Email notifications

    Toggle the daily/weekly summary email. This gives you a digest of calls, bookings, and revenue from the period.

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