Guides
Recover missed calls automatically with text-back
Every dropped call is a lead about to call your competitor. Here's how to send a recovery text in under 30 seconds.
4 min readIf a caller hangs up before the AI picks up, or if your line goes down, AlwaysRespond auto-sends a text to that number. The text includes your business name and a link to book online.
Default text-back template
'Hi! This is [your business]. We saw you called and want to make sure you get help. Tap to book a time → [your link]'
Customize per missed-call type
- After-hours miss: 'We're closed but the AI is on the line, call us back or book here.'
- Busy line miss: 'All our agents are with customers. Tap here to book.'
- First-time caller: include a discount code if you run them.
What to expect
Every missed call gets a text within seconds, while the caller still has the problem that made them dial. Some book straight from it, some reply with a question, and the ones who do neither are at least in your list instead of gone.