Answer every flood call at 3am.
AlwaysRespond answers every call in your company's name, asks your questions and books the job on the calendar you already use.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “My basement is flooding from a burst pipe.”
Built for water damage restoration.
- Knows your workFrom water extraction to drying check, callers get answers from your own services, hours and prices.
- Sends the right crewAlwaysRoute gives the job to the crew with the skills for it who is on shift and closest.
- Gets you paidThe invoice for emergency extraction goes out by email, and the customer pays by card through Stripe.
Questions about water damage restoration.
Will the receptionist sound like a robot to my customers?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
How fast does the receptionist alert me to an emergency?
Instantly. The moment the AI receptionist has the address on a flood call, you get a text, an app notification and an email with the address, what's happening and the caller's details.
Does the receptionist handle insurance claims?
Yes. Your AI receptionist captures the insurance provider, policy information, and claim number if available, and flags the job for your billing team.
What happens on a call the receptionist can't handle?
Your AI receptionist never guesses. The receptionist takes a message with the caller's name, number and what they need, and sends it to you straight away. If you turn on transfers, your receptionist can ring your phone and put the caller through, and if you don't pick up, the message is taken instead.
Can the receptionist triage severity?
Yes. Your AI receptionist asks about water source (clean, gray, black), affected square footage, and whether water is actively flowing, then tags urgency accordingly.
Will AlwaysRespond work with my dispatch software?
AlwaysRespond works with Google Calendar and can send each call, booking and new lead to your restoration software through Zapier or a webhook, if that software connects to Zapier.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for water damage restoration.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- AlwaysRoute dispatchSends each job to the closest tech with the right skills.Checks skills, shift and drive timePlans the route between stopsSends the tech the job
- Estimates and paymentsSends invoices by email and takes card payments through Stripe.Invoices go out by emailCard payments through StripeEach payment matched to its invoice