Rent every unit without staffing the front office.
AlwaysRespond answers every call in your company's name and books it on the calendar you already use, while the caller is on the line.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “Do you have a ten by ten unit for next week?”
Built for storage facilities.
- Knows your workFrom unit move-in to facility tour, callers get answers from your own services, hours and prices.
- Sends the right crewAlwaysRoute gives the job to the crew with the skills for it who is on shift and closest.
- Gets you paidThe invoice for unit move-in goes out by email, and the customer pays by card through Stripe.
Questions from storage facilities.
Will the receptionist sound like a robot to my customers?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Can the receptionist share unit availability?
Your AI receptionist answers from the unit sizes and prices you provide, and takes the caller's details and move-in date so your office can confirm what's free.
What happens with an emergency at 2am?
Your AI receptionist answers at 2am the same as 2pm. When a caller describes an emergency the receptionist gives them the safety step first, takes the address, and sends you a text, an app notification and an email straight away. The receptionist tells the caller you'll call them right back and never promises an arrival time, so you decide when you go.
Does the receptionist book move-ins?
Yes. Your AI receptionist reserves the unit, captures the customer's information, and books the move-in appointment.
Can the receptionist handle billing questions?
Yes. You configure common billing answers. Your AI receptionist handles routine questions and routes disputes to your manager.
Will AlwaysRespond work with my storage software?
AlwaysRespond works with Google Calendar and can send each call, booking and new lead to your storage software through Zapier or a webhook, if that software connects to Zapier.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for storage facilities.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- AlwaysRoute dispatchSends each job to the closest tech with the right skills.Checks skills, shift and drive timePlans the route between stopsSends the tech the job
- Estimates and paymentsSends invoices by email and takes card payments through Stripe.Invoices go out by emailCard payments through StripeEach payment matched to its invoice