Handle tenant calls 24/7 without the overhead.
AlwaysRespond answers every call in your company's name, asks your questions and books the job on the calendar you already use.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “This is unit 4B. The water heater just died.”
Built for property management.
- Knows your workFrom water heater to lease renewal, callers get answers from your own services, hours and prices.
- Sends the right techAlwaysRoute gives the job to the tech with the skills for it who is on shift and closest.
- Never off the clockYour AI receptionist answers nights, weekends and holidays in your business's name.
Questions about property management.
Will the receptionist sound like a robot to my customers?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Can the receptionist handle maintenance requests?
Yes. Your AI receptionist collects the unit number, issue description, urgency level, and tenant contact info. Urgent issues like flooding or gas leaks trigger immediate alerts to your on-call team.
What happens with an emergency at 2am?
Your AI receptionist answers at 2am the same as 2pm. When a caller describes an emergency the receptionist gives them the safety step first, takes the address, and sends you a text, an app notification and an email straight away. The receptionist tells the caller you'll call them right back and never promises an arrival time, so you decide when you go.
Does the receptionist schedule property showings?
Yes. Your AI receptionist checks showing availability and books tours with prospective renters. The prospect hears the time confirmed on the call, and the tour shows up in your app.
Can the receptionist handle multiple properties?
Yes. AlwaysRespond can be configured for your entire portfolio. Your AI receptionist identifies which property the caller is asking about and routes accordingly.
Does AlwaysRespond work for both residential and commercial properties?
Yes. Whether you manage apartments, single-family homes, or commercial spaces, the AI receptionist adapts the intake questions to the property type.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for property management.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- AlwaysRoute dispatchSends each job to the closest tech with the right skills.Checks skills, shift and drive timePlans the route between stopsSends the tech the job
- Estimates and paymentsSends invoices by email and takes card payments through Stripe.Invoices go out by emailCard payments through StripeEach payment matched to its invoice