Capture every pest control lead automatically.
AlwaysRespond answers every call in your company's name, asks your questions and books the job on the calendar you already use.
1 month free. We read your site, and setup takes about 10 minutes.
What every call turns into.
A call comes in: “I keep seeing roaches in the kitchen.”
Built for pest control.
- Knows your workFrom roach treatment to termite inspection, callers get answers from your own services, hours and prices.
- Sends the right techAlwaysRoute gives the job to the tech with the skills for it who is on shift and closest.
- Gets you paidThe invoice for interior treatment goes out by email, and the customer pays by card through Stripe.
Questions from pest control company owners.
Will the receptionist sound like a robot to my customers?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Can the AI receptionist identify what type of pest the caller has?
Your AI receptionist asks targeted questions about what the caller is seeing, where in the home, and how long it's been happening. The receptionist captures detailed notes so you arrive prepared.
What happens with an emergency at 2am?
Your AI receptionist answers at 2am the same as 2pm. When a caller describes an emergency, like a wasp nest by the front door, the receptionist gives them the safety step first, takes the address, and sends you a text, an app notification and an email straight away. The receptionist tells the caller you'll call them right back and never promises an arrival time, so you decide when you go.
Does the receptionist handle seasonal call spikes?
Yes. AlwaysRespond answers several calls at the same time, so spring termite season and summer ant invasions won't overwhelm your lines.
What happens on a call the receptionist can't handle?
Your AI receptionist never guesses. The receptionist takes a message with the caller's name, number and what they need, and sends it to you straight away. If you turn on transfers, your receptionist can ring your phone and put the caller through, and if you don't pick up, the message is taken instead.
Can the receptionist schedule recurring treatments?
Your AI receptionist can book initial inspections and one-time treatments. For recurring service plans, the receptionist captures the customer's interest and flags it for your follow-up.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for pest control.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- AlwaysRoute dispatchSends each job to the closest tech with the right skills.Checks skills, shift and drive timePlans the route between stopsSends the tech the job
- Estimates and paymentsSends invoices by email and takes card payments through Stripe.Invoices go out by emailCard payments through StripeEach payment matched to its invoice