Answer every mold call with expertise and speed.
AlwaysRespond answers every call in your company's name, asks your questions and books the job on the calendar you already use.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “There's black mold spreading in our bathroom.”
Built for mold remediation.
- Knows your workFrom mold inspection to air testing, callers get answers from your own services, hours and prices.
- Sends the right crewAlwaysRoute gives the job to the crew with the skills for it who is on shift and closest.
- Gets you paidThe invoice for inspection and testing goes out by email, and the customer pays by card through Stripe.
Questions about mold remediation.
Will the receptionist sound like a robot to my customers?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Can the receptionist calm worried callers?
Yes. Your AI receptionist handles calls with a professional, reassuring tone, captures the scope, and explains your inspection process so homeowners feel taken care of.
What happens with an emergency at 2am?
Your AI receptionist answers at 2am the same as 2pm. When a caller describes an emergency the receptionist gives them the safety step first, takes the address, and sends you a text, an app notification and an email straight away. The receptionist tells the caller you'll call them right back and never promises an arrival time, so you decide when you go.
Does the receptionist distinguish inspection vs. remediation?
Yes. Your AI receptionist qualifies whether the caller needs an inspection, testing, or active remediation, then books the right next step.
Can the receptionist capture HVAC involvement?
Yes. Your AI receptionist asks whether mold is in ductwork, near HVAC, or affecting air quality, which changes remediation scope significantly.
Will AlwaysRespond work with my restoration software?
AlwaysRespond works with Google Calendar and can send each call, booking and new lead to your restoration software through Zapier or a webhook, if that software connects to Zapier.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for mold remediation.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- AlwaysRoute dispatchSends each job to the closest tech with the right skills.Checks skills, shift and drive timePlans the route between stopsSends the tech the job
- Estimates and paymentsSends invoices by email and takes card payments through Stripe.Invoices go out by emailCard payments through StripeEach payment matched to its invoice