Answer every lockout call, day or night.
AlwaysRespond answers every call in your company's name, asks your questions and books the job on the calendar you already use.
1 month free. We read your site, and setup takes about 10 minutes.
What every call turns into.
A call comes in: “I'm locked out and my keys are inside.”
Built for locksmiths.
- Knows your workFrom house lockout to rekey after move, callers get answers from your own services, hours and prices.
- Sends the right techAlwaysRoute gives the job to the tech with the skills for it who is on shift and closest.
- Gets you paidThe invoice for residential lockout goes out by email, and the customer pays by card through Stripe.
Questions from locksmith owners.
Will the receptionist sound like a robot to my customers?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
How fast does the receptionist notify me of a new lockout call?
Instantly. A lockout is an emergency, so as soon as the AI receptionist has the address you get a text, an app notification and an email with the caller's name, the address and what's wrong. The full transcript is on the call record.
What happens with an emergency at 2am?
Your AI receptionist answers at 2am the same as 2pm. When a caller describes an emergency, like locked out with a child inside the car, the receptionist gives them the safety step first, takes the address, and sends you a text, an app notification and an email straight away. The receptionist tells the caller you'll call them right back and never promises an arrival time, so you decide when you go.
Will the receptionist tell a locked-out caller when you'll get there?
No, and that's on purpose. A lockout is handled as an emergency: the AI receptionist alerts you straight away and tells the caller you'll call them right back, but the receptionist never promises a time. You give them the time yourself when you call.
Does the receptionist handle both residential and commercial calls?
Yes. AlwaysRespond asks qualifying questions to distinguish residential lockouts, commercial rekeying, safe work, and automotive locksmith calls.
What happens if I'm already on a job?
Your AI receptionist handles the whole call. The receptionist takes down the details, tells the caller what happens next, and sends you the lead to review when you're free.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for locksmiths.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- AlwaysRoute dispatchSends each job to the closest tech with the right skills.Checks skills, shift and drive timePlans the route between stopsSends the tech the job
- Estimates and paymentsSends invoices by email and takes card payments through Stripe.Invoices go out by emailCard payments through StripeEach payment matched to its invoice