Answer every facility call while your crews work nights.
AlwaysRespond answers every call in your company's name, asks your questions and books the job on the calendar you already use.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “Our school's janitor quit and we need coverage.”
Built for janitorial services.
- Knows your workFrom site walkthrough to restroom service, callers get answers from your own services, hours and prices.
- Sends the right crewAlwaysRoute gives the job to the crew with the skills for it who is on shift and closest.
- Gets you paidThe invoice for first week of service goes out by email, and the customer pays by card through Stripe.
Questions from janitorial services.
Will the receptionist sound like a robot to my customers?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Does the receptionist qualify janitorial bids properly?
Yes. Your AI receptionist asks about facility type, total square footage, nights per week, restroom count, and any specialty floor care. You get a full scope sheet.
Can the receptionist handle emergency cleaning calls?
Yes. Flood cleanup, biohazard spills, and urgent post-construction calls are flagged immediately and texted to you in real time.
What happens on a call the receptionist can't handle?
Your AI receptionist never guesses. The receptionist takes a message with the caller's name, number and what they need, and sends it to you straight away. If you turn on transfers, your receptionist can ring your phone and put the caller through, and if you don't pick up, the message is taken instead.
How does the receptionist handle recurring contracts?
Your AI receptionist captures the preferred schedule and routes the lead to your sales team for the contract walkthrough and proposal.
Will AlwaysRespond work with my CRM?
AlwaysRespond creates a HubSpot contact or a Zoho CRM lead for every caller who leaves their details. Other CRMs, such as Salesforce, can receive each call and lead through Zapier or a webhook.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for janitorial services.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- AlwaysRoute dispatchSends each job to the closest tech with the right skills.Checks skills, shift and drive timePlans the route between stopsSends the tech the job
- Estimates and paymentsSends invoices by email and takes card payments through Stripe.Invoices go out by emailCard payments through StripeEach payment matched to its invoice