Answer every fire call with urgency and care.
AlwaysRespond answers every call in your company's name, asks your questions and books the job on the calendar you already use.
1 month free. No setup fee. Cancel any time.What every call turns into.
A call comes in: “We had a kitchen fire and there's smoke everywhere.”
Built for fire restoration.
- Knows your workFrom smoke damage visit to board-up, callers get answers from your own services, hours and prices.
- Sends the right crewAlwaysRoute gives the job to the crew with the skills for it who is on shift and closest.
- Gets you paidThe invoice for emergency board-up goes out by email, and the customer pays by card through Stripe.
Questions about fire restoration.
Will the receptionist sound like a robot to my customers?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Can the receptionist handle fire emergencies at any hour?
Yes. Your AI receptionist captures damage severity, whether occupants are displaced, and insurance status, then alerts you straight away.
Does the receptionist coordinate with insurance adjusters?
Yes. Your AI receptionist captures the claim number and adjuster contact, and flags the lead so your team can coordinate the claim process.
What happens on a call the receptionist can't handle?
Your AI receptionist never guesses. The receptionist takes a message with the caller's name, number and what they need, and sends it to you straight away. If you turn on transfers, your receptionist can ring your phone and put the caller through, and if you don't pick up, the message is taken instead.
Can the receptionist dispatch emergency board-ups?
Yes. Your AI receptionist recognizes the need for immediate board-up and securing services, and sends dispatch alerts with property address and access details.
Will AlwaysRespond work with my restoration software?
AlwaysRespond works with Google Calendar and can send each call, booking and new lead to your restoration software through Zapier or a webhook, if that software connects to Zapier.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for fire restoration.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- AlwaysRoute dispatchSends each job to the closest tech with the right skills.Checks skills, shift and drive timePlans the route between stopsSends the tech the job
- Estimates and paymentsSends invoices by email and takes card payments through Stripe.Invoices go out by emailCard payments through StripeEach payment matched to its invoice