Book every appliance repair call while you're on a job.
AlwaysRespond answers every call in your company's name, asks your questions and books the job on the calendar you already use.
1 month free. We read your site, and setup takes about 10 minutes.
What every call turns into.
A call comes in: “My washer won't drain and it's full of water.”
Built for appliance repair.
- Knows your workFrom washer won't drain to fridge not cooling, callers get answers from your own services, hours and prices.
- Sends the right techAlwaysRoute gives the job to the tech with the skills for it who is on shift and closest.
- Gets you paidThe invoice for drain pump replacement goes out by email, and the customer pays by card through Stripe.
Questions from appliance repair owners.
Will the receptionist sound like a robot to my customers?
No. Your AI receptionist speaks in a natural voice you choose, keeps answers short, and reacts the way a person would ("Oh no, let's get that sorted"). Callers are told once, in the greeting, that they're talking to an AI, and the receptionist never pretends to be a person.
Can the receptionist handle urgent breakdown calls?
Yes. AlwaysRespond triages food-spoiling fridge and freezer calls, flags them as urgent, and texts you immediately so you can prioritize a same-day visit.
Can the receptionist share diagnostic fees over the phone?
You configure your service call fee and common repair ranges. Your AI receptionist quotes the diagnostic fee, explains it applies toward the repair, and sets clear expectations.
What happens on a call the receptionist can't handle?
Your AI receptionist never guesses. The receptionist takes a message with the caller's name, number and what they need, and sends it to you straight away. If you turn on transfers, your receptionist can ring your phone and put the caller through, and if you don't pick up, the message is taken instead.
How does the receptionist book appointments?
Your AI receptionist checks your Google Calendar in real time, offers the open time windows, and books the visit directly. The customer hears the window confirmed before they hang up.
Will AlwaysRespond work with my existing dispatch software?
AlwaysRespond works with Google Calendar and can send each call, booking and new lead to your dispatch or field service software through Zapier or a webhook, if that software connects to Zapier.
What does AlwaysRespond cost next to a receptionist or an answering service?
Small Business is $79 a month for 100 calls, Growing Business $149 for 300, and High Volume $299 for 600, with every feature on every plan and the phone answered around the clock, nights, weekends and holidays included. The first month is free, there's no setup fee and no contract, and you can cancel online any time.
More for appliance repair.
- AI receptionistAnswers every call in your company's name, day or night.Answers 24/7 in your company's nameBooks the job during the callSends you a summary of every call
- AlwaysRoute dispatchSends each job to the closest tech with the right skills.Checks skills, shift and drive timePlans the route between stopsSends the tech the job
- Estimates and paymentsSends invoices by email and takes card payments through Stripe.Invoices go out by emailCard payments through StripeEach payment matched to its invoice