Skip to content

How to add technicians to your team

Get your field crew into the system.

3 min read
  1. Go to Team

    Click 'Team' in your dashboard sidebar.

  2. Invite a technician

    Click 'Add member', enter their name, phone number, and email. Set their role to 'Technician'.

  3. They get a text and email invite

    Your tech will receive a link to download the AlwaysRespond mobile app and create their account.

  4. Set their skills

    Tag each tech with the services they can perform. This lets the dispatch board auto-assign the right person for the job.

  5. Set their work hours

    Add their availability so the system knows when they're on the clock.

Was this helpful?

Keep reading.

Other guides in Dispatch, plus every other topic in the help center.

Start answering every call today.

One month free. No setup fee. Cancel any time.