Call scripts
that book.

Greeting

“Hi, you've reached [Business]. What's going on with your plumbing today?”

Qualifying questions

• Is there active water damage right now?
• What's the address?
• Is this a single-family home, condo, or commercial?
• Have we been out before, or is this your first time?

Close

“Got it. I have today at 4 PM or tomorrow at 8 AM open. Which works? You'll get a text confirmation in 30 seconds.”

Greeting

“Hi, you've reached [Business]. Are you having a heating issue, cooling issue, or scheduling a tune-up?”

Qualifying questions

• Is the unit completely down, or running but not cooling/heating right?
• What's the indoor temperature right now?
• What's the address?
• Roughly how old is the system?

Close

“I'll get a tech out tomorrow morning between 9 and 11. Confirmation text incoming.”

Greeting

“Hi, [Business]. What kind of electrical issue are you running into?”

Qualifying questions

• Anything sparking, smoking, or smelling burnt?
• How much of the home is affected, one outlet, one room, or the whole place?
• What's the address?
• Have you checked the breaker panel?

Close

“I have today at 3 PM or tomorrow at 10 AM. Which works? You'll get a confirmation by text.”

Greeting

“Hi, [Cleaning Co]. Are you looking for a one-time clean or recurring service?”

Qualifying questions

• What's the address?
• How many bedrooms and bathrooms?
• Standard clean or deep clean?
• Any pets in the home?

Close

“We can be there Thursday at 9 AM. Confirmation coming by text along with our pre-clean checklist.”

Greeting

“Hi, [Shop]. What's going on with the vehicle?”

Qualifying questions

• Make, model, and year?
• Is the car drivable, or do we need a tow?
• How long has the issue been going on?
• Have you been in before?

Close

“I have a diagnostic slot tomorrow at 9 or Thursday at 1. Which works?”

Greeting

“Hi, [Roofing Co]. Are you calling about a leak, an estimate, or storm damage?”

Qualifying questions

• Is there active water coming in?
• What's the address?
• Single-story, two-story, or commercial?
• Approximate age of the roof?

Close

“I'll send a tech out for a free inspection on Wednesday morning.”

Greeting

“Hi, [Landscaping Co]. Are you looking for a one-time cleanup or ongoing maintenance?”

Qualifying questions

• What's the property address?
• Roughly how big is the yard?
• What needs attention: lawn, hedges, trees, mulch, or all of the above?
• Any specific timeline or deadline?

Close

“I have a crew available Wednesday morning. Confirmation and a quote breakdown coming by text.”

Greeting

“Hi, [Pest Co]. What kind of pest issue are you dealing with today?”

Qualifying questions

• Where are you seeing activity — kitchen, attic, basement, outside?
• Is this ants, roaches, mice, termites, or something else?
• What's the address?
• Is this a one-time treatment or looking for ongoing prevention?

Close

“I've got Thursday at 11 AM or Friday at 2 PM available. Which works? Text confirmation incoming.”

Greeting

“Hi, [Locksmith Co]. Are you locked out, or do you need a lock changed?”

Qualifying questions

• Is this a home, car, or commercial lockout?
• What's your current location?
• Is this an emergency or can you wait?
• Have you used us before?

Close

“I've got a tech 15 minutes from you. He'll call when he's on the way.”

Greeting

“Hi, [Pool Co]. Are you calling about a repair, chemical service, or weekly maintenance?”

Qualifying questions

• What's the issue or service needed?
• Is it a chlorine pool or saltwater?
• What's the address?
• When do you need this done by?

Close

“I can get a tech out Wednesday morning. Confirmation text is on its way.”

Greeting

“Hi, [Towing Co]. Where are you located and what's going on with the vehicle?”

Qualifying questions

• Are you safely off the road?
• Make, model, and year?
• What's the exact location?
• Where should we tow it to?

Close

“Driver is 15 minutes out. He'll text you when he's close.”

Greeting

“Hi, [Moving Co]. Is this a local move or long distance?”

Qualifying questions

• How many bedrooms?
• What's the move-from and move-to address?
• What date are you looking at?
• Do you need packing help, or just transport?

Close

“I have morning slots on the 29th and 30th. Which works? Locking you in now with a text confirmation.”

Greeting

“Hi, [Detailing Co]. Are you looking for a full detail, interior only, or exterior wash?”

Qualifying questions

• What's the make and model?
• Interior, exterior, or both?
• Do you want any add-ons like ceramic coating or paint correction?
• Do you need mobile service or can you drop it off?

Close

“Saturday at 9 works — locking you in. You'll get a text with our address and a prep checklist.”

Greeting

“Hi, [Appliance Co]. Which appliance is giving you trouble?”

Qualifying questions

• What's the make and model?
• What's it doing — or not doing?
• What's the address?
• How urgent is this?

Close

“I've got tomorrow at 10 AM or Thursday at 1 PM. Which is better? Text confirmation coming right now.”

Greeting

“Hi, [Window Co]. Are you looking for interior, exterior, or both?”

Qualifying questions

• How many windows approximately?
• Single story or multi-story?
• What's the address?
• Any hard-to-reach windows or skylights?

Close

“I have Friday at 8 AM or Monday at 9 — which works? Confirmation coming by text.”

Greeting

“Hi, [Contractor Co]. What project are you looking to get done?”

Qualifying questions

• What's the scope — kitchen, bathroom, basement, addition?
• What's the address?
• Do you have a budget range in mind?
• What's your timeline?

Close

“I can schedule a free estimate visit for Thursday morning. Text confirmation on the way.”